SMACing the Bank: How to Use Social Media, Mobility, Analytics and Cloud Technologies to Transform the Business Processes of Banks and the Banking Exp

By Rajashekara Maiya, Balaji Raghunathan, Rajashekara Maiya

Book Overview

This book provides a comprehensive practitioner's view of how SMAC (social, mobile, analytics, and cloud)technologies are impacting the entire banking "eco-system" as well as the key stakeholders, namely customers, employees and partners. The book also covers SMAC + aspects like AI, Machine Learning, chatbots, and RPA (Robotic Process Automation

• Format: Paperback
• Language: English
• ISBN: 0367657538
• ISBN13: 9780367657536
• Release Date: September 2020
• Publisher: Auerbach Publications
• Length: 322 Pages
• Weight: 1.07 lbs.
• Dimensions: 0.7" x 6.1" x 9.2"