Six SIGMA Team Dynamics: The Elusive Key to Project Success

by George Eckes and Sandra Derickson

Book Overview

Hier kommt der dritte und letzte Band der Trilogie zu Six Sigma, der den wohl wichtigsten Aspekt der Six Sigma Implementation behandelt - die Teamdynamik.

W?hrend die beiden Vorg?ngertitel "Six Sigma Revolution" die strategische Seite und "Making Six Sigma Last" die kulturelle Seite einer erfolgreichen Six Sigma Implementation behandeln, besch?ftigt sich der neue Band "Six Sigma Team Dynamics" mit der letzten Komponente - der Verbesserung...

• Format: Hardcover
• Language: English
• ISBN: 0471222771
• ISBN13: 9780471222774
• Release Date: October 2002
• Publisher: Wiley
• Length: 288 Pages
• Weight: 1.28 lbs.
• Dimensions: 1.0" x 6.2" x 9.3"

Customer Reviews

Great book to build great six sigma teams !

This book is a must read for everyone who works on projects...George Eckes explains how meetings could be drastically improved, how to prepare a meeting, how a project should start, live... What are the important check-points...I have personnaly used the methods described in this book and I'm now totally convinced that a team well driven can boost the performance a lot higher than initial assumptions...Don't miss it, it's a great opportunity to learn more about human aspects of six sigma...

Insightful!

This book is one of the few thorough, detailed, systematic guides to team leadership in the context of Six Sigma. Those assigned to lead or participate in Six Sigma teams will find it hands-on practical and consistently useful. To use this specific approach to team management, you need to be familiar with the Six Sigma concept and process already. Then, this straightforward, explanatory manual will take you step by step, list by list, through the task of facilitating a successful team, from establishing a plan to dealing with problem personalities. It isn't exactly juicy reading, except for the lively illustrative anecdotes, and the grammar is occasionally awkward given the jargon involved, but this focused package of instructions will help you get the job done effectively and efficiently. We recommend it enthusiastically to managers who are embarking upon, or already involved in, a Six Sigma team management process.

Eckes Fills Critical Void in Six Sigma Literature

Whether new to Six Sigma or working in an established deployment, this book is for you. Until now, no books have confronted the Six Sigma Team function issue head on. Kudos to George Eckes for identifying this critical gap and plugging it!As an established deployment leader at a large firm, I can attest to the fact that team dynamics is one of the biggest factors in success or failure of Six Sigma projects. Eckes' book is an easy read, using a fictional team throughout that keeps the reading light and interesting, while imparting valuable tools and techniques to improve your teams. From clarifying roles and responsibilities of team participants to providing specific intervention techniques for maladaptive behaviors, this book is packed with things you can use today. No matter what role you play on a Six Sigma team - Champion, Black/Green Belt, or Master Black Belt - you will find keys to better team interactions to allow you to deliver the results your company needs to succeed. Terrific bonuses include common pitfalls in team dynamics you should avoid, a list of 95 questions champions should ask their project teams and tools templates you can put to work to improve your information flow.This book is now required reading for all our Master Black Belts and soon to be incorporated in to our Champion eduction. If you want to improve your team's results, I highly recommend this book.

A Must for the Library

I really enjoyed reading this book. It flows easy and the concepts are practical. This book makes helps put the team side of Six Sigma into focus. There are plenty of tools books, but few to help the team leader (Black Belt) deal with the facilitation side of the project. The examples and recommendations are a great help. I consider this a must for a good Six Sigma library.