
Unlock new levels of quality, performance, customer service, and profits Written specifically for managers with little or no experience on the subject, Six Sigma for Managers, Second Edition, provides step-by-step guidance and examples for implementing...


"THE BRIEFCASE BOOKS SERIES" Now translated into nine languages This reader-friendly, icon-rich series is must reading for all managers at every level. All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing...


Six Sigma for Managers is a practicaloverview on how to implement Six Sigmapractices in everyday business. Emphasizingstraightforward explanations instead of complexcharts and statistics, it shows managershow to map processes, measure smart, andfollow other Six Sigma...
