Singularity Bank: A.I. and Runaway Transformation in Financial Services

By Claudio Scardovi

The book tries to map the key innovation initiatives taking place, the table stakes and emerging competitive advantages for banks, drawing examples from real cases of banks and fintech/ digital challengers and from the international consulting experience of the author. On this basis, a methodological approach to discuss the strategic direction of incumbents and new fintech players is provided, towards a hypothetical "singularity bank" - a bank that could make redundant most of its human resources, as it would embed AI aps across all kind of processes, from compliance to capital allocation, from risk underwriting to customer advisory and sale. The book discusses also how the key processes of the bank could change and how its organization and governance should evolve as a consequence (indications are extended to the regulators of the industry and to policy makers) and how human resources could keep up, raising to the challenge of the change brought by AI and by the closely related robotization of the banking business.

• Format: Paperback
• Language: English
• ISBN: 8885486770
• ISBN13: 9788885486775
• Release Date: March 2019
• Publisher: Egea Spa - Bocconi University Press
• Length: 282 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.7" x 5.9" x 9.1"