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SERVQUAL method 6206776093 Book Cover

SERVQUAL method

Edition Description

With the advent of globalization, consumers have become increasingly demanding. Thus, companies that want to remain in the market must seek to satisfy their customers' needs by providing them with quality goods and services. As this is a subjective and personal issue, the quality...

Edition Details
Format:Paperback
Language:English
ISBN:6206776093
Format: Paperback
Condition:
$
41.00
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