Services Management: The New Paradigm in Hospitality

By Jay Kandampully

This title addresses issues in the hospitality industry from a services management perspective, offering the reader a series of management concepts - covering operations, marketing and human resources... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1862505098
• ISBN13: 9781862505094
• Release Date: January 2003
• Publisher: Prentice Hall
• Length: 380 Pages
• Weight: 1.32 lbs.
• Dimensions: 10.0" x 1.0" x 6.8"