Sharpen you problem-solving skills . . . discover the latest non- governmental funding resources . . . and enhance your ability to effectively manage organizational environments by reading Services for the Elderly. This exciting volume addresses the most frequently recurring problems encountered by managers and administrators. It presents case studies that deal with keeping the agency mission current, board development, marketing elderly services, managing changes, fiscal accountability, evaluating program effectiveness, and the dynamics of coalition building. Each chapter contains an introduction that summarizes key concepts, problem solving questions, and pre/post tests. Services for the Elderly enables human service executives to adapt and develop new, more effective elderly programs. Managers, supervisors, and students in the areas of gerontology, social work, nursing, and health services administration will find the cases useful and applicable in developing and strengthening their administrative and management skills.: Foreword M. B. Rothman/ Preface M. B. Pelaez/ Introduction M. J. Dluhy & M. Pelaez/ 1. Keeping Your Agency Mission Current E. Stern & R. M. Hodgetts/ 2. Board Development M. J. Dluhy & S. Kravitz/ 3. Marketing Elderly Services E. Stern & R. M. Hodgetts/ 4. Managing Change C. Kimbrel & G. R. Gilbert / 5. Fiscal Accountability M. J. Dluhy & R. M. Hodgetts/ 6. Evaluating Program Effectiveness (r)MDBR N. Ross & G. Ronald Gilbert/ 7. Inter-Agency Cooperation and Conflict M. J. Dluhy
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