ServiceNow Development in the Age of AI: Building Next-Gen Workflows with Low-Code and Automation

By Astrid Ivanov

Master the Future of ServiceNow: Build AI-Powered Workflows & Low-Code Apps in 2026

Are you ready to harness the full potential of ServiceNow's cutting-edge AI and low-code tools? Whether you're a developer, IT manager, or a "citizen developer" with no coding experience, this step-by-step guide equips you with the skills to design next-gen workflows, automate processes, and future-proof your career in the booming ServiceNow ecosystem.

What's Inside?

AI-Driven Development: Integrate ServiceNow's Predictive Intelligence, NLP chatbots, and Generative AI (Now Assist) into real-world workflows.Low-Code Mastery: Build enterprise-grade apps faster with App Engine Studio, IntegrationHub, and Automation Engine - no advanced scripting required 2024 Platform Updates: Detailed coverage of Quebec and Rome releases, including UI/UX upgrades and security best practices.Certification Ready: Aligns with the ServiceNow Certified Application Developer (CAD) exam - includes quizzes and hands-on labs.Real-World Projects: Deploy an AI-powered IT service desk, automate employee onboarding, and create self-healing cloud workflows.

Why This Book Stands Out?

For Developers: Dive into advanced scripting, RPA, and AI model training with JavaScript/Python snippets.For Business Users: Learn to automate tasks like procurement or HR ticketing using drag-and-drop tools.For Leaders: Case studies from Fortune 500 companies show how to scale AI automation with ROI.

Bonus Resources:

Download 20+ ready-to-use templates (chatbots, predictive maintenance workflows).

Access exclusive video tutorials on generative AI integration.

Get a ServiceNow AI glossary and exam prep cheat sheet.

Who Should Read This?

ServiceNow Developers & Architects

IT Managers & Process Automation Leads

Citizen Developers in HR, Finance, or Operations

Certification Aspirants (CAD, CSA)

Praise from Early Readers:
"Finally, a book that bridges ServiceNow's AI capabilities with actionable low-code strategies " - Rajesh K., Senior IT Architect
"The tutorials saved me 100+ hours of trial-and-error. A must-have for 2024 " - Priya M., Automation Lead

Stay Ahead of the Curve:
The AI revolution is reshaping IT service management - don't get left behind. Click "Buy Now" to unlock the secrets of ServiceNow's next-gen automation tools and join thousands who've already transformed their workflows

Key Points to Highlight:

Cutting-Edge Focus: Covers ServiceNow's latest Quebec/Rome releases, AI/ML integration, and Automation Engine.

Practical Use Cases: Step-by-step tutorials for building AI chatbots, predictive maintenance workflows, and low-code apps.

Certification Prep: Aligns with ServiceNow Certified Application Developer/Micro-Certifications (adds value for professionals).

Real-World Projects: Include downloadable code templates (e.g., an AI-powered IT service desk, automated employee onboarding).

Keywords: ServiceNow AI development, low-code automation, ServiceNow Certified Application Developer, Predictive Intelligence workflows, ServiceNow Quebec Rome releases, citizen developer handbook, IT service desk automation, generative AI ServiceNow, Now Assist integration.

• Format: Paperback
• Language: English
• ISBN: B0F6V8RX36
• ISBN13: 9798281769150
• Release Date: April 2025
• Publisher: Independently Published
• Length: 178 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.4" x 7.0" x 10.0"