Service Science: Analysis and Improvement of Business Processes

By John Maleyeff

To remain relevant in today's world, practitioners should presume that they have two jobs: first, to do their work effectively so that they provide value to the organization; second, to improve how the work is done so that their organization remains competitive. This book offers clear guidance to excel at this ubiquitous second job.

• Format: Paperback
• Language: English
• ISBN: 0367336030
• ISBN13: 9780367336035
• Release Date: August 2020
• Publisher: Routledge
• Length: 218 Pages
• Weight: 0.75 lbs.
• Dimensions: 0.7" x 5.9" x 8.9"