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Service Quality Management
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Service Quality Management 9350568047 Book Cover

Service Quality Management

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Edition Description

Quality initiatives practised in various services sector activities constitute the focus of the volume. The book covers 37 papers including 17 case studies dealing with quality initiatives in services sector, with focus on the changing scenario. There are conceptual papers in...

Edition Details
Format:Hardcover
Language:English
ISBN:9350568047
Format: Hardcover
Condition:
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165.20
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List Price: $181.99
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