Service Quality in the Hotel Industry

By MARIOS SOTERIADES

Quality issues & challenges in hotels. The literature review indicates that the quality of service is a major issue for hotel businesses and has strategic and managerial implications. Quality has... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3844324860
• ISBN13: 9783844324860
• Release Date: March 2011
• Publisher: LAP Lambert Academic Publishing
• Length: 84 Pages
• Weight: 0.30 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"