Service Quality Dimensions

By Dr. Gamal Sayed Abdelaziz

This study is the first comprehensive work in the literature to investigate service quality dimensions in the contexts of retail/business customers of traditional and Islamic banks. The first phase of... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3838372840
• ISBN13: 9783838372846
• Release Date: June 2010
• Publisher: LAP Lambert Academic Publishing
• Length: 436 Pages
• Weight: 1.40 lbs.
• Dimensions: 1.0" x 6.0" x 9.0"