Designing Service Processes to Unlock Value

By Joy Field and Joy M. Field

The service process design landscape is changing, with a much broader range of design options now available. Opportunities for new service design configurations are being supported, to a large extent,... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1606493043
• ISBN13: 9781606493045
• Release Date: November 2012
• Publisher: Business Expert Press
• Length: 152 Pages
• Weight: 0.47 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"