Service Operations Management: Strategy, Design and Delivery

By A.P. Muhlemann, Chris Witt, Christine Witt, et al.

This text presents the ideas and concepts necessary to describe and understand the different facets of operations management in service operations environments. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0131499157
• ISBN13: 9780131499157
• Release Date: January 1996
• Publisher: Prentice Hall
• Length: 256 Pages
• Weight: 0.22 lbs.
• Dimensions: 9.5" x 0.8" x 7.0"