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Hardcover Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent Book

ISBN: 3319720163

ISBN13: 9783319720166

Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent

- Provides an up-to-date and current overview of service operations - Includes real-life examples and case studies- Focuses upon game-changing influence of IT enabled services

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Format: Hardcover

Condition: New

$61.03
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