Service Management

By Mona J. Fitzsimmons and James A. Fitzsimmons

Revised

• Format: Paperback
• Language: English
• ISBN: 1259010651
• ISBN13: 9781259010651
• Release Date: April 2013
• Publisher: McGraw-Hill Education / Asia
• Length: 544 Pages
• Dimensions: 0.7" x 8.6" x 10.9"

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