Service Management with ITIL

by Keith Sutherland

Sutherland demystifies what is seen by many as an almost impenetrable subject. His real-life anecdotes and ability to express the sometimes-convoluted areas in a simple fashion clarifies the subject... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0954528824
• ISBN13: 9780954528829
• Release Date: March 2012
• Publisher: Dspress Ltd
• Length: 112 Pages
• Weight: 0.31 lbs.
• Dimensions: 0.2" x 5.8" x 8.3"