Service Management Made Simple

By Gregory J. Marchand

Written by an automotive industry expert and former Toyota business consultant, this book is for automotive repair shop owners and managers who want to grow their business, improve customer retention,... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1466214422
• ISBN13: 9781466214422
• Release Date: January 2012
• Publisher: Createspace Independent Publishing Platform
• Length: 220 Pages
• Weight: 0.86 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"