Service Management Made Simple: Second Edition

By Gregory J Marchand

Book Overview

Owning or operating an automotive repair shop is never easy, but it doesn't have to be overly complicated either. Understanding what a customer is worth to your shop, being committed to customer... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1976348722
• ISBN13: 9781976348723
• Release Date: September 2017
• Publisher: Createspace Independent Publishing Platform
• Length: 292 Pages
• Weight: 1.15 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"