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Service Management: An Integrated Approach to S... 0133088774 Book Cover

Service Management: An Integrated Approach to S...

Edition Details
Format:Hardcover
Language:English
ISBN:0133088774
Format: Hardcover
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Service Management: An Integrated Approach to S... 0134778014 Book Cover

Service Management: An Integrated Approach to S...

Edition Description

Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization This comprehensive, multidisciplinary reference thoroughly covers today's most effective theories and methods...

Edition Details
Format:Paperback
Language:English
ISBN:0134778014
Format: Paperback
Condition:
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