Service Level Agreements: A Legal and Practical Guide

By Jimmy Desai

This pocket guide identifies some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs. It gives an overview of SLAs, highlighting typical scenarios... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 184928069X
• ISBN13: 9781849280693
• Release Date: October 2010
• Publisher: Itgp
• Length: 1 Pages
• Weight: 0.21 lbs.
• Dimensions: 0.3" x 4.4" x 7.0"