Service Leadership: Leading with Competence, Character and Care in the Service Economy

By A Reza Hoshmand and Po Chung

Book Overview

Service Leadership offers students, researchers and leaders a leadership model originating in the service economy--but which is gaining ground in all sectors and industries--explained by experts that were key actors in that origination at DHL International.

• Format: Hardcover
• Language: English
• ISBN: 1032009624
• ISBN13: 9781032009629
• Release Date: August 2021
• Publisher: Routledge
• Length: 190 Pages
• Weight: 1.04 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"