Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management

by Sharon Taylor and sharon-taylor

Get the Right IT Services, on the Right terms, Without Hassles or Overpaying To gain the full benefits of technology and avoid the staggering costs of technology failure you must manage IT with... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0132692074
• ISBN13: 9780132692076
• Release Date: January 2011
• Publisher: Prentice Hall
• Length: 184 Pages
• Weight: 0.96 lbs.
• Dimensions: 0.8" x 6.1" x 9.0"