Service Innovation: Novel Ways of Creating Value in Actor Systems

Book Overview

Preface.- Part 1: Services, Service Systems and Value Co-creation.- 1. Twenty Years of Service Innovation Research.- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation.- 3. Service Ecosystems Innovation in Systemic Perspective: Transitions and Co-evolutions.- 4. Social Innovations and Its Relationships with Service and System Innovations.- Part 2: Managing Service Innovation.- 5. Developing Service-Based Business Models: What Innovation Capability for What Dimension?.- 6. Innovating in Practices.- 7. Innovating Services Through Experiences: An Investigation of Services Cape's Pivotal Role.- 8. Struggling at the Front Line: ICT and Service Innovation.- Part 3: Opportunities and Challenges for Service Innovation in Different Contexts.- 9. Service Innovation for Sustainability: Paths for Greening by Service Innovation.- 10. Innovation in Public Service Systems.- 11. Service Innovation in Industrial Contexts.- 12. The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China.- 13. Internationalization as Innovation Driver in Services.

• Format: Paperback
• Language: English
• ISBN: 4431566368
• ISBN13: 9784431566366
• Release Date: June 2018
• Publisher: Springer
• Length: 281 Pages
• Weight: 0.93 lbs.
• Dimensions: 0.6" x 6.1" x 9.2"