Service Industry Consumer Psychology

By: Lok, Johnny Ch

Hospital service patient psychology⦁How and why can engagement strategy solve medical organizational departments difficult culture cooperate problem ?Organizational cultures and subcultures will influence Hill wood Medical Centre organizational performance and commitments. The subcultures may take precedence over the organizational culture for individual employees and thus gain their commitment. Hill wood medical centre can therefore focus on the relationships of both organizational culture and subcultures to satisfy staffs need to serve patients in happy work environment. Organizational culture includes leadership style and job satisfactory measurement. Hence, employees' commitment was examined in relation to the level of consent to and conflict with managerial strategy. Although, managerial strategy is not the same as leadership, the attributes and skills required in leadership could be seen as an essential part of managerial strategy. Organization culture(s) has ( have) a causal modelling approach to examine the determinants of organizational commitment and labour turnover. Organization culture(s) can include a variety of variables, e.g. age, pre-employment expectations, perceived job characteristics and the consideration of leadership style, which all influence organizational commitment indirectly via effects on job satisfaction. I supposed that Hill Wood Medical Centre existed relationship of organizational culture and subcultures to influence staffs feel satisfactory and commitment. Also of interest is the relationship of these variables with leadership style, job satisfaction and subject characteristics, such as age, level of education to its staffs in this hospital. In Hill Wood Medical Centre organization, its organizational culture was the hospital cultures and subcultures which refer to the culture of the wards or work units or operation rooms to every department staff commitments refer to nurses team and medical service chief medical officer team and surgeons team and administrative department etc their different departments' individual staff's commitments.

• Format: Paperback
• Language: English
• ISBN: B088XWV5GC
• ISBN13: 9798646989131
• Release Date: January 1
• Publisher: Independently Published
• Length: 196 Pages
• Weight: 1.21 lbs.
• Dimensions: 0.5" x 8.0" x 10.0"