Service Design, Itil, Version 3

By Colin Rudd; Vernon Lloyd

Provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.

• Format: Paperback
• Language: English
• ISBN: 0113310471
• ISBN13: 9780113310470
• Release Date: May 2007
• Publisher: The Stationery Office/Tso
• Length: 334 Pages
• Weight: 2.80 lbs.
• Dimensions: 10.8" x 0.8" x 8.5"