Service Center Performance.: Maximizing performance

By Mr Charles P Hillier

Service center performance refers to the level of efficiency and effectiveness with which a service center operates in meeting the needs and expectations of its customers. It involves measuring the quality of the service provided, the timeliness of the service, the level of customer satisfaction, and the cost-effectiveness of the service center's operations. Performance metrics may include response time, customer satisfaction ratings, Fixed first visit rate, and other indicators of service quality and efficiency. Ultimately, the goal of service center performance is to ensure that customers receive high-quality, timely, and cost-effective service that meets or exceeds their Expatiations.

• Format: Paperback
• Language: English
• ISBN: B0C2S71PBG
• ISBN13: 9798392456383
• Release Date: April 2023
• Publisher: Independently Published
• Length: 54 Pages
• Weight: 0.19 lbs.
• Dimensions: 0.1" x 6.0" x 9.0"