Self-Service Technologies: the Next Frontier in Service Excellence

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Edition Description

With tourists' ever-growing expectations, the tourism industry's future will depend on managing information and better understanding their needs to provide a better service experience for their tourists. The experience that remains in tourists' minds as a "wow experience", surpassing...

Edition Details

Format:Paperback

Language:English

ISBN:6207804783

Format: Paperback

Condition:

81.75

Save $4.25!

List Price: ~~$86.00~~

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Self-Service Technologies: the Next Frontier in...

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