Saying It Right: Tools for Deft Leadership

By Michael B Gilbert and Michael B. Gilbert

Book Overview

Saying it Right deals with the techniques and processes necessary to transmit and understand messages from people inside and outside of organizations. It looks at problems that can impede communication and outlines methods for understanding others. Important in this understanding are how people perceive the world, what they need to motivate them, what channels they prefer, and the predictable patterns of distress they exhibit when they do not get their needs met positively.

• Format: Paperback
• Language: English
• ISBN: 1475856121
• ISBN13: 9781475856125
• Release Date: March 2020
• Publisher: Rowman & Littlefield Publishers
• Length: 164 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"