Satisfying Internal Customers First!

By Richard Y. Chang

This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0787950823
• ISBN13: 9780787950828
• Release Date: May 1999
• Publisher: Pfeiffer
• Length: 120 Pages
• Weight: 0.57 lbs.
• Dimensions: 0.3" x 6.9" x 10.0"