Safer Than a Known Way

By John S. McConnell

No Synopsis Available.

• Format: Hardcover
• Language: English
• ISBN: 0958832439
• ISBN13: 9780958832434
• Release Date: January 1988
• Publisher: Amer Overseas Book Co
• Length: 266 Pages
• Weight: 0.95 lbs.
• Dimensions: 8.8" x 1.0" x 5.8"

Customer Reviews

Quality is reducing variation and McConnell teaches why.

The only experience better than reading John McConnell is seeing him speak on this subject in person. Mr. McConnell illustrates why reducing variation in products and services is the key to managing quality.