Rpr: A Problem Diagnosis Method for IT Professionals

By Paul Offord

RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1447844432
• ISBN13: 9781447844433
• Release Date: August 2011
• Publisher: Lulu.com
• Length: 256 Pages
• Weight: 0.84 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"