Route to Customer Satisfaction is Through Employees

By Amit Gupta

I strongly belief that the route to customer satisfaction is through employees, especially for service businesses where customer interface is a critical part of the delivery process. The current book... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3838338677
• ISBN13: 9783838338675
• Release Date: March 2010
• Publisher: LAP Lambert Academic Publishing
• Length: 164 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"