Riding the Tiger: A Mediator's Tale and Guide

By Will Mooser

Learn communication techniques and strategies by going in "the room," first hand, with true stories of the mediation process. These twelve stories are a profile of the work that I did in the California Superior Court, Small Claims Division. Each case demonstrates different challenges and the techniques that I used to foster resolution. The last chapter called the Tool Box summarizes basic tools for communication in mediation and the strategies for success.

• Format: Paperback
• Language: English
• ISBN: 168471219X
• ISBN13: 9781684712199
• Release Date: November 2019
• Publisher: Lulu Press
• Length: 156 Pages
• Weight: 0.52 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"