As an experienced business-process-redesign consultant, I found this book extremely helpful as it outlines best-practice techniques in a useful format replete with interesting examples. First-time process designers will be able to learn in one focused book what would otherwise take several texts to learn. Professors hoping to bridge the gap between academic theories and business realities ought to consider teaching from Rethink. Rethink, Retool, Results is a useful book that gets people excited when I show it to them.
Great book, a must read for anyone involved in rethinking
Published by Thriftbooks.com User , 26 years ago
Great book. This book is a must read for anyone involved in rethinking the way their business is running, no matter how old and engrained the current processes are. Rethink, Retool, Results is a great book to help in your quest for improvement.
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