If you're reading this book, it means that you are serious about creating a culture of excellence, a culture of high performers, and a culture of consistency, intentional change and growth for your organization. It's only when all four keys exist in tandem (strategy, leadership, teams, experiences) that workplaces will yield high performance. I'm often asked the question, "Is everyone capable of operating at a high level?" My answer is YES! If you maximize the strengths you have and allocate your resources accordingly, you can perform at a high level based on where you are. Everyone in your organization should be functioning at the maximum level of their capacity while you are steadily growing to your next level. When you have an organization of people who are capable but are only operating on 30-40% of their ability, it most definitely affects the workforce, the teams, the productivity, the goals, the outcomes, the service, and the profits.
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