Responding to Crisis: A Rhetorical Approach to Crisis Communication

by Dan P. Millar and Robert Lawrence Heath

Book Overview

In recent years, researchers and practitioners have explored the nature, theory, and best practices that are required for effective and ethical crisis preparation and response. The consequences of being unprepared to respond quickly, appropriately, and ethically to a crisis are dramatic and well documented. For this reason, crisis consulting and the development of crisis response plans and protocols have become more than a cottage industry.

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• Format: Paperback
• Language: English
• ISBN: 0805840605
• ISBN13: 9780805840605
• Release Date: October 2003
• Publisher: Routledge
• Length: 392 Pages
• Weight: 1.20 lbs.
• Dimensions: 0.8" x 6.2" x 9.0"