Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

by Kenneth Cloke and Joan Goldsmith

Book Overview

The classic text on resolving workplace conflicts, fully revised and updated

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this...

• Format: Paperback
• Language: English
• ISBN: 0470922249
• ISBN13: 9780470922248
• Release Date: May 2011
• Publisher: Jossey-Bass
• Length: 400 Pages
• Weight: 1.25 lbs.
• Dimensions: 1.0" x 6.1" x 9.0"