Frontline staff in regulation need to have a range of high-level skills. This books offers a coherent framework of practice, theory, ethics and competency drawing on academic and professional sources. It contains comprehensive sections on Risk, Standards, Planning, Inspection and Improvement. The book is split into the stages of an inspection or audit using the model 'Plan, Inspect and Improve', stages designed to identify problems and to promote improvement. You can modify the stages to support your methodologyAuthoritative and fully referenced, it is approximately 42000 words and available in paperback and e-book.'A splendid contribution', John Braithwaite, Australian National University.'It is a very useful and distinctive contribution to the literature on regulation, a hands-on approach that will be of considerable value to front-line regulators' Neil Gunningham, Australian National University
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