Referee The Room: Sports officiating has an answer for everything that happens on your shift
This is the second edition of Referee The Room by Jason S. Comely.
What was the worst thing that happened on your last shift?
A client threatened you. A coworker contradicted you in front of everyone. Two people started fighting over a chair. The outgoing team forgot to mention something you needed to know.
Sports officiating has an answer for everything that happens on your shift.
Across sports, officials spot trouble early, set boundaries, handle protests, consult their partners, correct mistakes, and help play continue. Referee The Room brings those practices into the everyday work of shelters, healthcare, and frontline services.
This revised and expanded second edition follows the whole shift: the cost of absorbing abuse, preparation and handover, decisions under pressure, teamwork, and the work of finishing well.
Inside you'll find:
96 situations in workers' own words, each paired with a sports officiating rule or example and a practical response.
Client and coworker challenges, including verbal abuse, threats, boundary pressure, inconsistent enforcement, and missing support.
An alphabetical Look It Up index that helps you find situations by what happened.
Space to record essential workplace information, so your copy becomes a reference for your own role.
The sports examples are explained in plain English. Read the book from beginning to end, or look up the problem facing you today. Its pocket-sized format makes it easy to keep close between shifts and consult during them.
Jason S. Comely, creator of Rejection Therapy, draws on nearly seven years of frontline shelter work to connect the official's judgment with the worker's reality.
Name the situation. Find the officiating answer. Referee The Room.
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