Redesigning a Service Experience

By Siya Ibinabobo Amachree

Over the years, experience-centric service organisations deliver services in which the customer experience is at the core of the service offering the firm dedicates its core resources to making sure... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3845408243
• ISBN13: 9783845408248
• Release Date: July 2011
• Publisher: LAP Lambert Academic Publishing
• Length: 92 Pages
• Weight: 0.32 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"