Introducing pragmatic and proven approaches to process improvement via CMMI(R), Michael West explores techniques for process improvement that are as effective as they are innovative. Professionals, from system engineers to CEOs, working at all levels of complexity, will gain access to a wealth of practical guidance for applying time-saving approaches in model-based process improvement that have already benefited large and small organizations in a variety of environments. Using plain language and enlightening illustrations, the author identifies the most critical concepts of the CMMI and explains how to adapt those concepts to maximize improvement efforts.
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