Reaching the Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints

by John Arthur Ricketts

Book Overview

According to TOC every profit making organization has at least one constraint which effects its performance. These constraints can be broadly classified as internal resource constraint, market constraint, and policy constraint. This book shows how to apply these concepts pragmatically in the services economy.

• Format: Hardcover
• Language: English
• ISBN: 0132333120
• ISBN13: 9780132333122
• Release Date: January 2007
• Publisher: IBM Press
• Length: 369 Pages
• Weight: 1.75 lbs.
• Dimensions: 1.2" x 6.3" x 9.3"