Quality (2nd Edition)

By Donna Summers

Provides an introduction to Statistical Process Control (SPC), using algebra and trigonometry. Contains a trial version of SQC-Pack software packaged in the text. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0130999245
• ISBN13: 9780130999245
• Release Date: January 2000
• Publisher: PEARSON PTR @
• Weight: 2.60 lbs.
• Dimensions: 9.4" x 1.4" x 7.3"

Customer Reviews

Innovative and appropriate in today's world

The author makes an excellent connection between quality and ethics. Although the topic of moral may make the super left-brainers uneasy, it is an important issue. The book also points out fragmentation of today's organizations, its negative consequence on quality, and suggested solutions.