
Chapter 1: Quality Management and MSMEsIntroduction MSMEs ClassificationImportance of quality in businessEvolution of quality management Statistics for Quality Management Data Collection Measurement Scales Measures of Central TendencySummary of Literature studiesConcluding remarksChapter...

Chapter 1: Quality Management and MSMEsIntroduction MSMEs ClassificationImportance of quality in businessEvolution of quality management Statistics for Quality Management Data Collection Measurement Scales Measures of Central TendencySummary of Literature studiesConcluding remarksChapter...