Quality Management Demystified

by Sid Kemp

Book Overview

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Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the...

• Format: Paperback
• Language: English
• ISBN: 0071449086
• ISBN13: 9780071449083
• Release Date: January 2006
• Publisher: McGraw-Hill Education
• Length: 320 Pages
• Weight: 1.33 lbs.
• Dimensions: 0.9" x 7.5" x 9.2"

Customer Reviews

A great book on Quality Management

This book describes all of the aspects of Quality Management including Quality Assurance, Quality Control and Quality Standards. It's written in a down-to-earth manner and is extremely easy to read. Overall - an excellent buy!