Quality Management and Accounting in Service Industries: A New Model of Quality Cost Calculation

By Wojciech Sadkowski and Piotr Jedynak

This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies.

• Format: Hardcover
• Language: English
• ISBN: 1032229810
• ISBN13: 9781032229812
• Release Date: May 2022
• Publisher: Routledge
• Length: 226 Pages
• Weight: 1.13 lbs.
• Dimensions: 0.6" x 6.1" x 9.2"