Qfd: Customer-Driven Approach

by Shigeru Mizuno

This definitive guide to quality function deployment (QFD), long overdue in English translation, presents the original statement on QFD by its masters. QFD is a powerful tool for implementing a... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 9283311221
• ISBN13: 9789283311225
• Release Date: April 1994
• Publisher: Productivity Press
• Length: 365 Pages
• Weight: 2.10 lbs.

Customer Reviews

Bible of QFD

This book is a revised version of the "bible" of QFD written by its creators, Drs. Mizuno and Akao. It explains the various founding principles of QFD, going back to 1966, as well as the trials and errors that have led to its current form. There are case studies from shipbuilding, agricultural and offroad implements, automotive, and other industries. A must-read for serious QFD professionals.