Pursuing Total Quality : One Hundred One Logical Ways to Improve Quality for Your Customers (Without Hiring a Guru, or Spending Thousands)

by Dick Schaaf and Margaret Kaeter

Book Overview

One Hundred One Logical Ways to Improve Quality for Your Customers (Without Hiring a Guru, Or Spending Thousands) This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0943210356
• ISBN13: 9780943210353
• Release Date: June 1992
• Publisher: Lakewoods Publications