Purple Goldfish Service Edition: The 12 Ways Hotels, Restaurants, and Airlines Win the Right Customers

by Brooks Briz and Stan Phelps

Purple Goldfish Service Edition is about differentiation via added value. Marketing to your existing customers via G.L.U.E. (giving little unexpected extras). Packed with over 100 examples, the book... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0984983848
• ISBN13: 9780984983841
• Release Date: May 2016
• Publisher: 9 Inch Marketing
• Length: 242 Pages
• Weight: 0.72 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"